PRIVACY POLICY & DATA PROTECTION
RUILING is committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.
Information We Collect
Personal Information
When you interact with RUILING, we may collect personal information including:
- Contact details (name, email address, phone number, company information)
- Business information (industry, company size, equipment requirements)
- Communication preferences and inquiry details
- Service and support interaction history
Technical Information
We automatically collect technical information to improve our services:
- IP address, browser type, and operating system
- Website usage patterns and navigation behavior
- Device information and access timestamps
How We Use Your Information
Business Operations
- • Process inquiries and quotations
- • Provide technical support and service
- • Manage partnerships and collaborations
- • Process orders and deliver equipment
Communication
- • Send product updates and announcements
- • Provide technical documentation
- • Share industry insights and news
- • Conduct customer satisfaction surveys
Service Improvement
- • Analyze website performance and usage
- • Enhance user experience and functionality
- • Develop new products and services
- • Optimize customer support processes
Legal Compliance
- • Meet regulatory requirements
- • Protect intellectual property rights
- • Prevent fraud and security breaches
- • Maintain business records
Data Protection & Security
RUILING implements comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Encryption
SSL/TLS encryption for data transmission
Access Control
Restricted access to authorized personnel only
Regular Audits
Periodic security assessments and updates
Data Sharing & Disclosure
RUILING does not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
Authorized Service Providers
Trusted partners who assist in business operations, bound by strict confidentiality agreements
Legal Requirements
When required by law, court order, or to protect our legal rights and safety
Business Transfers
In the event of merger, acquisition, or asset transfer, with proper notification
Your Privacy Rights
Access & Correction
Request access to your personal data and correct any inaccuracies
Data Portability
Receive your data in a structured, commonly used format
Deletion
Request deletion of your personal information (subject to legal requirements)
Processing Restriction
Limit how we process your personal information
Marketing Opt-out
Unsubscribe from marketing communications at any time
Complaint Rights
Lodge complaints with relevant data protection authorities
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website performance, and provide personalized content.
Essential Cookies
Required for website functionality and security
Always ActiveAnalytics Cookies
Help us understand website usage and performance
OptionalMarketing Cookies
Enable personalized content and advertising
OptionalInternational Data Transfers
As a global company serving 40+ countries, RUILING may transfer your personal information across international borders to provide our services effectively. We ensure appropriate safeguards are in place for all international transfers.
Transfer Safeguards
- • Adequacy decisions by relevant data protection authorities
- • Standard Contractual Clauses (SCCs) with international partners
- • Binding Corporate Rules for intra-group transfers
- • Certification schemes and codes of conduct compliance
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Customer Data
Retained for the duration of business relationship plus 7 years for legal compliance
Marketing Data
Retained until consent is withdrawn or legitimate interest expires
Contact Our Privacy Team
Data Protection Officer
Jiangsu Province, China
Response Timeline
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or direct communication.